Sometimes it's necessary to restart the game (and occasionally log out and then back in) before the diamonds are added. Please try doing this first, and if the diamonds are still not added to your account, then contact our customer support team through this form and provide the data below so that we can assist you:
- Phone Number used for the transaction:
- Email Address that you entered during the purchase:
- Order Date & Time:
- Screenshot of your Game and Server ID:
- Order ID: (optional)
- Order Amount:
- Payment Proof: (Receipt screenshot)
We apologize for any inconvenience.