Payment and Purchase Issues
Do you have any issues with your transaction? We are here to help.
- Globe and TM No Longer Appear as Payment Options
- Card Payment Error Codes
- Error 414 on Smart Despite Having Sufficient Balance
- Tips to Avoid A Wrong Top-Up
- What to Do If You Didn't Get Your Voucher but Your Mobile Load Was Deducted
- What to Do If You Completed a Purchase but Didn't Get the Item
- How to Find Your Voucher Code in Your Email
- What to Do If You Entered an Incorrect Email Address During Your Purchase
- I keep receiving emails from Codashop, but I’ve never used the service. How can I stop getting these emails?
- I Bought Mobile Legends Diamonds, But They’re Not In My Account Yet
- Call of Duty Mobile Shells: Voucher Code is Already Used - What Should I Do?
- The Steam Wallet Code That I Received is Invalid
- Tinder Voucher Redemption Issue
- I'm Ineligible To Redeem My Tinder Voucher Code. What should I do?
- Nintendo eShop Voucher Code Redemption Issue
- I Got an Error Code When Making a Purchase
- Error 704 with Card Payments
- Unable to Complete a Payment Using GCash