*We cannot provide transaction history if you failed to give us the above data due to account security reasons.
For game transaction history, please contact our customer support team through this form and provide the data below:
- Phone number used during the purchase:
- The payment method used for the transaction: (required)
- Transaction date and time: (required)
- Transaction Amount:
- Game and Server ID: (required)
- Order ID: (can be found in the payment confirmation email from Codashop) (optional)
- The email used for the transaction: (optional)
For MLBB Transaction receipts, please provide the following details to get your transaction:
• Date of the requested transaction from MLBB:
• Screenshot of the request from MLBB:
• Screenshot of your Payment Receipt or Proof:
• MLBB User and Server ID:
*We cannot provide transaction history if you fail to give us the data we need above as per our policy agreement with Moonton.
*If you no longer have your payment receipt or proof, you may try to contact your payment provider to retrieve a copy of the payment receipt.
*If you have payment proof but for a different date, you can contact back Moonton Customer Support and request for transaction details date change.
We will provide you with a history of your transactions once you submit the data.