How to locate your voucher code in your email?

If you’ve made a transaction and need to find your voucher code, follow these steps:

1. Check your inbox.
Look for an email from Codashop. The subject line usually includes "Thank you for your order!" from no-reply@codapayments.com

2. Search your Spam/Junk folder.
If you don’t see the email in your inbox, check your spam or junk folder. Sometimes emails from Codashop may end up there.

3. Verify your email address.
Make sure you’re checking the email account used for the transaction.

4. Contact support.
If you still can’t find your voucher code, we’re here to help you locate your voucher code.
Please contact Codashop Support using this form and provide your transaction details:

Phone number or the last 4 digits of the card used
Email address entered during the purchase
Order date and time
Order amount
Transaction/Order ID
Payment proof (screenshot of the receipt)

How can we help?

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