If your mobile load was deducted but you didn't receive your voucher, follow these steps:
1. Check your SMS inbox
Sometimes, the voucher code is sent via SMS. Ensure you have enough storage space and your SMS inbox is not full.
2. Wait for a few minutes
Delays can happen due to network issues. Wait a few minutes to see if the voucher arrives.
3. Submit a request to Codashop Support
If the issue persists, submit a request to Codashop Support. Include the following information:
- Mobile number
- Date and time of the transaction
- Amount deducted
- Screenshot of proof of payment
Important note: Always ensure that your mobile number is entered correctly to avoid such issues in the future.